Managing your sync

Managing your sync

TL;DR: Once a sync is running, you can manage it from the My Syncs tab in the admin panel. Edit your settings, pause syncing temporarily, or delete a sync entirely — all without losing the items already on your board.

Before you start

  • You need at least one active sync — see  Setting up a Sync⁠  if you haven't set one up yet
  • All sync management happens from the My Syncs tab in the admin panel

The My Syncs dashboard

The My Syncs tab shows a table of all your active sync configurations. Each row displays:
  • Owner — who created the sync
  • Status — Active or Paused
  • Direction — One-way or Two-Way Sync
  • Monday Board — which board and whether it syncs items or subitems
  • Outlook Calendar — which calendar account and calendar name
  • Created — when the sync was set up
  • Actions — Edit, Pause, or Delete
You can also click Create New Sync to add another sync configuration.

Edit a sync

Click the pencil icon to reopen the sync wizard and change your configuration. You can update:
  • Which calendar to sync with
  • Sync direction (one-way or two-way)
  • Items vs. subitems
  • Field mapping
  • Conditional triggering filters (incoming and outgoing)
Changes take effect immediately after saving. Existing items on your board are not affected — only new changes will follow the updated settings.

Pause and resume

Click the pause icon to temporarily stop a sync. While paused:
  • No new events or items are created on either side
  • No changes are synced between Outlook and monday
  • Your configuration and field mapping are preserved
  • Items already on your board stay exactly as they are
To resume, click the pause icon again. The sync picks up from where it left off — but changes that happened while paused are not retroactively synced.

Delete a sync

Click the trash icon to permanently remove a sync configuration. When you delete a sync:
  • The sync stops immediately
  • Items already on your board stay — nothing is deleted
  • The link between items and calendar events is broken
  • Future changes on either side will no longer sync
Deleting a sync cannot be undone. To sync the same calendar and board again, you'll need to set up a new sync from scratch.

Common gotchas

  • You can have multiple active syncs — each connects one calendar to one board
  • Pausing is reversible, deleting is not — when in doubt, pause first
  • Editing a sync doesn't re-trigger past changes — only new changes follow the updated settings
  • The Create New Sync button lets you add more syncs without affecting existing ones
  • Changes that happen while a sync is paused are not retroactively synced when you resume

Related

  •  Setting up a Sync⁠  — full setup walkthrough
  •  Field Mapping⁠  — how to map columns to event fields
  •  Understanding Conditional Triggering⁠  — filter which events and items sync
  •  Integration Column explained⁠  — the column that links items to events

Still stuck?

If something isn't working as expected, check  Troubleshooting⁠  or  FAQ⁠ . You can also reach us at  support@fantasymedia.io .