When an update is posted, copy to connected items

When an update is posted, copy to connected items

TL;DR: When an update (comment) is posted on an item or subitem here, this recipe copies it to all connected items on other boards. Use it to keep conversations following the work instead of getting stranded on one board. Rank 17 most-used recipe in the last 90 days.
Recipe card image — pending.  monday.com  Marketplace Use Template card view. Tracked in CONTENT-NEEDS.
Demo GIF — pending. Animated demo showing an update posted here and appearing on connected items. Tracked in CONTENT-NEEDS.

What this does

Recipe: "When an update is created on item/subitem, copy the update to all connected items."
Watches for new updates posted on items or subitems on this board. When an update is created, the recipe copies it to all connected items on other boards (any item linked via a connect column on this board).
One-way only: updates posted on connected items don't flow back to this board. The update text and attachments are copied; replies and reactions are not synced.

When to use it

  • Support  Engineering: comments on the support ticket follow the issue to the engineering board
  • CRM  Project: client conversation history appears alongside the project record
  • Master  Regional: announcements posted on the master record appear on every regional sub-record
Updates are copied one-way (this board → connected items). For copying status changes instead, use  When a column changes, sync to connected items . For all sync variants, see  Sync values between connected items .

Before you start

  • Items on this board must already be connected via a Connect Boards column (see  Setting up Connect Boards columns  )
  • Decide whether the trigger is item-level or subitem-level updates (the recipe handles both — pick the entity at setup)

Set it up (2 minutes)

Loom walkthrough — pending. Tracked in CONTENT-NEEDS.

1. Open the Automations Center

From your board, click Automate → Create.

2. Search Connected Boards Automations

Search Connected Boards and pick Connected Boards Automations.

3. Find the recipe

Find the recipe "When an update is created on item/subitem, copy the update to all connected items." Click Use template.

4. Pick item or subitem

Choose whether the trigger is updates on items or on subitems.

5. Pick the connect column

The connect column that holds the link(s) to the connected items where updates should be copied.

6. Click Create automation

Test that it works

    Pick an item on this board that has at least one connected item.
    Post a new update on the item.
    Open the connected item on the other board.
    Confirm the update appears there within seconds.

Common gotchas

  • One-way only. Replies posted on the connected item don't flow back. If you need bidirectional conversation sync, set up the recipe on both boards pointing at each other.
  • Each update consumes 1 action per connected item. If your item links to 10 connected items, posting one update consumes 10 actions from your quota. Plan accordingly.
  • The connect column must already exist and be populated. Items with empty connect columns won't trigger the copy.
  • Subitem-level updates fire broadly. Subitem webhooks are not column-specific in  monday.com  — the recipe runs on any subitem update, not just specific ones.
Combine with status sync.  When connected status changes, sync status  + this recipe together create a near-full picture of the work on the linked record.

Next up

Related

  •  Sync values between connected items  (parent landing)
  •  When a column changes, sync to connected items  — sync column values instead of updates
  •  When connected status changes, sync status  — react to status changes on connected items
  •  Setting up Connect Boards columns  — prerequisite

Still stuck?

Email  hello@fantasymedia.io  and we'll help you configure the right setup for your boards.