Permissions Issues (Contact Developer)
Missing Permissions to Create
If you encounter the following error: "Sorry, something went wrong, please try again or contact the developer", you might have permissions issues that prevent you from creating.
To troubleshoot this, you will need to check the permissions to ensure you can create automation via the app.
There are 3 levels of permissions - Account, Workspace & Board.
Account Level Permissions
Navigate to the avatar menu on the upper left corner → Administration → Permissions.
Here, you will see different roles - Admin, member, guest, etc.
You will need to make sure that the user trying to create the automation (based on their role) is allowed to:
Create automation / integrations
Create Integrations → Webhooks
Workspace Level Permissions
Navigate to the workspace dropdown → Select the relevant workspace → Permissions.
Here, you will see different roles - Workspace owner, Workspace Member, Workspace non-member
You will need to make sure that the user trying to create the automation (based on their role) is allowed to:
Create automation / integrations
Create Integrations → Webhooks
Board Level Permissions
Navigate to the board menu (3 dots) → Permissions.
Here, you will see different permissions levels. You will need to make sure that the user trying to create the automation is allowed to (one of the first two options is selected):
If all permissions are in place but you're still getting this error message, please contact us at support@fantasymedia.io